Frequently Asked Questions
Q: What languages does powerDRAW support?
A: powerDRAW is only available in ENGLISH (it will not work with a non-English OS or a non-English Visio, at this time).
Q: Does powerDRAW work with Visio 2013?
A: Yes. The current release of powerDRAW 3.3 (b159) supports Visio 2013.
Q: Can I get a trial version of Microsoft Visio to try?
A: No. Microsoft no longer offers a Visio Trial. They do offer a 30 day money back guarantee.
Q: What versions of Microsoft Visio does powerDRAW work with?
A: The current release of powerDRAW 3.3 (b159) works with Visio Standard 2010 (32 or 64 bit) and Visio Standard 2013 (32 or 64 bit).
Q: Why do I get a "Visio must be installed" error when I try to install powerDRAW even though Visio is installed?
A: Visio must be installed on C: to the default location for powerDRAW to be able to find it.
Q: Does the price of powerDRAW include Visio?
A: No. You must own or acquire a legal license of Microsoft Visio separately from purchasing powerDRAW.
Q: Why is powerDRAW a Microsoft Visio add-on rather than a stand-alone well schematic program?
A: We believe Visio is the most capable schematic tool available. Visio together with powerDRAW, gives you easy to create, industry leading graphics.
Q: Is powerDRAW similar to Microsoft Excel wellbore schematic programs?
A: Because powerDRAW is based on vector graphics and Visio is a drawing program rather than a spreadsheet, it is a far superior solution than any Excel wellbore schematic programs available.
Q: What permissions to you need to install and run powerDRAW?
A: If installing on Windows 8, 7 or Vista, powerDRAW can be installed and run as a non-admin user, If installing on Windows XP, powerDRAW must be installed and run as either a Power User or Administrator as XP lacks the UAC.